Using Your Voucher for 2021

 

Although we were pleased to be able to open for the 2020 summer season and to welcome over 115,000 holidaymakers, we know that many of our UK holidaymakers had difficulty reaching our parks last year.

If you were among those who cancelled your holiday last year you will have received a voucher equal to the amount paid for your 2020 holiday. This can now be used towards your 2021 stay with Siblu. 

 
  • I had to cancel my 2020 booking, how can I use my voucher to book for 2021?

Our 2021 prices are now available which means you can now redeem your voucher and book in for your 2021 holiday. However, please remember that you will need to book over the phone if you are booking with a voucher. One of our friendly team may have already contacted you to help you book by telephone. If not, you can give us a ring on: 0208 610 0186

  • What steps is Siblu taking to keep holidaymakers safe on-park?

Your health and safety remains our top priority. In 2020 we worked hard to put in place a range of safety measures, including new cleaning procedures for your mobile home, a contactless check in process, and socially-distanced entertainment.

Rest assured that your health and safety remains our top priority for this new year and that we aim to implement and improve our health and safety procedures for as long as COVID-19 remains in circulation. You will be able to see more details as they become available on our Peace of Mind page 

  • What else can I do to keep updated?

Here are some useful links to keep coming back to. We particularly recommend you keep up to date with the latest FCO and ABTA travel advice.

You can see an English translation of the latest measures put in place by the French government here: https://www.gouvernement.fr/en/coronavirus-covid-19

You can see the FCO's (Foreign & Commonwealth Office) latest travel advice for France here, https://www.gov.uk/foreign-travel-advice/france and for the Netherlands here, https://www.gov.uk/foreign-travel-advice/netherlands. These pages are regularly updated. 

Siblu is a a member of ABTA, you can read their updated travel advice here, https://www.abta.com/news/coronavirus-outbreak